Terms and conditions & cancellation policy

Terms of contract / buyer information / cancellation policy

I. Basic provisions (as of March 4th, 2018)

The following conditions of sale apply to all contracts concluded using the Etsy sales platform between Patricia Vellard, Putenweg 37, D-12355 Berlin - hereinafter referred to as the seller - and the respective buyer and are expressly recognized by the buyer when the contract is concluded.
The seller offers various goods via Etsy, the details can be found in the respective item description.
A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

II. Conclusion of the contract
1.
If an item is posted by the seller on Etsy, the activation of the listing page on Etsy is the binding offer to conclude a purchase contract under the conditions contained in the item page.
2.
For the conclusion of the contract, the Etsy terms and conditions apply, in particular § 5, a corresponding link can be found at the bottom of every DaWanda page.
In addition, the menu navigation of Etsy when making a purchase or other purchase functions by the buyer shows which individual technical steps lead to the conclusion of the contract, how input errors can be recognized and corrected before submitting the order, by which declaration the buyer enters into a commitment and through which action the contract comes about.
3.
The contract language is exclusively German.
The contract text (order data and terms and conditions) is saved by the seller. However, the storage is limited, so please ensure that you print it out yourself or save it separately. Regardless of this, you will receive all relevant data for the order by email, which can be printed out.

III. Prices, delivery and shipping costs

The prices quoted in the respective offers represent final prices. They include all price components including any taxes that may be incurred. Only in the case of cross-border deliveries - if offered - additional taxes (e.g. in the case of an intra-community acquisition) and / or duties (e.g. customs duties) may be payable by the buyer in individual cases, but not to the seller, but to the relevant customs or duties. Tax authorities.
The delivery and shipping costs incurred are not included in the purchase price; they are based on the respective specific offer and the shipping information provided therein and are to be borne separately by the customer.

IV. Terms of payment

The payment options mentioned in the specific offer are available to the buyer.
A cash payment and collection of the goods is possible, provided that this is expressly stated in the item description.
The purchase price plus delivery and shipping costs must be paid no later than 7 days after receipt of the request for payment.
The seller remains the owner of the goods until the purchase price has been paid in full.

Due to the small business status according to § 19 UStG I do not charge sales tax and therefore do not show it. All prices quoted are final prices and do not include delivery / shipping costs.

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):